Professional & Responsible cleaner in Bern

Professional Summary Dedicated and detail-oriented housekeeping and reception professional with over 10 years of experience. Adept at maintaining high standards of cleanliness, organization, and customer service. Skilled in handling client interactions, check-in/check-out procedures, and front desk operations. Strong ability to communicate effectively in English, Portuguese, and Hindi. Recently relocated to Switzerland and currently learning German to enhance professional adaptability. Work Experience Housekeeping & Reception Professional Various Employers - Over 10 Years of Experience - Expertise in cleaning, organizing, and maintaining hygiene standards. - Skilled in handling laundry, deep cleaning, and managing household chores efficiently. - Experience working in private residences, hotels, and serviced apartments. - Assisted at the reception, welcoming guests and ensuring smooth check-in/check-out processes. - Handled customer inquiries, provided information about services, and resolved guest concerns professionally. - Managed bookings, processed payments, and coordinated with housekeeping for room readiness. Education Master's in Finance Riga Technical University, Latvia Skills - Housekeeping & Cleaning Expertise - Reception & Front Desk Operations - Check-in/Check-out Handling - Customer Service & Communication - Time Management - Attention to Detail - Multilingual Communication - Adaptability & Learning